Read Selected Text
Highlight Links
Larger Text
Align Text Left
Dyslexia Friendly
Contrast
Grayscale
Low Saturation
High Saturation
In the Last Hour
00
Requests Resolved via
ALO123 Call Center
In the Last 24 Hours
00
Requests Resolved via
ALO123 Call Center
In the Last Month
00
Requests Resolved via
ALO123 Call Center
In the Last Year
00
Requests Resolved via
ALO123 Call Center
Our Institutions
Emergency Reporting Lines
Designed with a focus on citizen satisfaction to consolidate the separate, non-integrated call centers of the institutions affiliated, related and associated with our Ministry, the ALO 123 Request Management System brings them together under one roof and manages them effectively across all channels through central software and an integrated architecture. In this way, the requests, needs and suggestions of our citizens are answered in real time. You too can submit your requests, suggestions and complaints to our Ministry through the channels listed below.
Our Communication Solutions
ALO 123
Bringing together the call centers of the institutions and organizations affiliated, related and associated with our Ministry in a single center, ALO 123 is a citizen-focused relationship management system that ensures requests are answered directly and on time, offering access from anywhere, for everyone.Web and Mobile App
To make it easy for our citizens to submit their requests through digital channels, the website and mobile app allow them to create requests, suggestions and feedback.Sign Language Support
To ensure that the requests of our Deaf and hard-of-hearing citizens are resolved effectively, our staff who know sign language provide support via video call. Requests received are forwarded to the relevant institutions for resolution.WhatsApp Support
Via our WhatsApp Support Line at 0501 123 0 123, the requests, suggestions and feedback of our citizens are recorded 24/7 and resolved promptly by our citizen representatives.
